Severe Weather Response

Thursday, January 18, 2024, 3:15 pm – The City of North Little Rock will have sanitation trucks resuming their curbside pickup routes on Friday, January 19, 2024. Due to Martin Luther King, Jr. Day holiday earlier this week, we are on our one-day delayed pickup schedule. This means the normal Thursday route will be picked up on Friday, January 19 and the normal Friday route will be picked up on Saturday, January 20. The stationary trucks will no longer be stationed at locations around the city as they will be placed back into curbside pickup duty. We appreciate your patience and understanding during this winter weather event.

Wednesday, January 17, 2024, 9:30 am – The City of North Little Rock will continue the Warming Center through this weekend at the North Little Rock Community Center located at 2700 North Willow Street. At this time, the Warming Center will be open the following times:

• Thursday, January 18, 6:00 pm – Friday, January 19, 9:00 am
• Friday, January 19, 6:00 pm – Saturday, January 20, 9:00 am
• Saturday, January 20, 6:00 pm – Sunday, January 21, 9:00 am
• Sunday, January 21, 6:00 pm – Monday, January 12, 9:00 am

We encourage those visiting the Warming Center to bring their own food, drinks and entertainment (books, cards, games, etc.). Vending machines are available and pets are allowed. If you have any questions about the Warming Center, please call the North Little Rock Community Center at 501-791-8541.

Tuesday, January 16, 2024 – North Little Rock sanitation trucks will be available for residents to dispose of any trash and waste that was unable to be picked up earlier this week due to the inclement weather. The trucks will be stationed at the following locations on Wednesday, January 17 from 7 am – 3:30 pm. Sanitation trucks plan to be back on routes beginning in Indian Hills on Thursday, January 18.

• Wednesday Locations:
• Stone Links Clubhouse – Faulkner Lake Road and Hwy 391
• Prothro Area at E Bethany and Hwy 161
• Pike Plaza Shopping Center at Pike Ave and Pershing Blvd
• Sanitation Parking Lot at 13th and Sycamore

Tuesday, January 16, 2024 – City Offices, Burns Park, and the Old Mill will be closed on Wednesday, January 17.

Monday, January 15, 2024 – City Offices, Burns Park, and the Old Mill will be closed on Tuesday, January 16.

Sunday, January 14, 2024, 1:00 pm: Due to the inclement weather, the Old Mill is closed.

Sunday, January 14, 2024 11:00 am: The North Little Rock Community Center weight room, cardio and fitness areas, and other activities such as pickleball and basketball will be unavailable to our fitness center members during this inclement weather as we care for those needing relief from the freezing temperatures. We will post when we are able to reopen these areas.

North Little Rock, Arkansas (Thursday, January 11, 2024, 11:30 am)….. The City of North Little Rock will open a Warming Center this Friday, January 12 at 4:00 pm at the North Little Rock Community Center located at 2700 North Willow Street. At this time, the Warming Center will be open the following times:

Friday, January 12, 4:00 pm – Saturday, January 13, 7:00 am

Saturday, January 13, 4:00 pm – Wednesday, January 17, 7:00 am

The Warming Center will be closed Saturday, January 13 during the day from 7:00 am – 4:00 pm. We encourage those visiting the Warming Center to bring their own food, drinks and entertainment (books, cards, games, etc.). Vending machines are available and pets are allowed. If you have any questions about the Warming Center, please call the North Little Rock Community Center at (501)791-8541. 

December 8 – Update 11:00 am: A few key facts about SBA’s ARKANSAS Disaster Declaration #20102 related to the June 25 through June 26, 2023 Severe Storms, Straight-Line Winds and Tornadoes (MySBA Loan Portal or https://lending.sba.gov/search-disaster/?disaster=AR-20004)

• Available for residents and businesses located in Poinsett, Lonoke, Arkansas, Craighead, Crittenden, Cross, Faulkner, Jackson, Jefferson, Mississippi, Prairie, Pulaski & White Counties to meet the needs of businesses and individuals who were affected by severe storms, straight-line winds, and tornadoes that occurred June 25 – 26, 2023.
• SBA offers Homeowners, Renters, Businesses, Small Agricultural Cooperatives and most Private Non-Profits the opportunity to apply for affordable loans to assist with rebuilding or repair of real or personal property as a result of the June 25-26 severe storms, straight-line winds, and tornadoes. 
• SBA also offers Economic Injury Disaster Loans (EIDL) for Small Businesses, Small Agricultural Cooperatives, and most Private Non-Profits assistance based on economic injury due to the disaster, even if they did not experience physical damage. 
• Rates are as low as 2.50% for Homeowners and Renters, 2.375% for private Non-Profits and 4% for Businesses. 
• Terms can be as long as 30 years. 
• No payments or interest accrual until 12 months from the date of the initial disaster loan disbursement.
• Maximum Loan Amounts are $500,000 for Homeowners, $100,000 for Homeowner/Renter Personal Property, and up to $2 million for businesses.
• Application Filing Deadlines:
  • Physical Damage: January 16, 2024
  • Economic Injury: August 19, 2024
• SBA Customer Service Representatives (CSRs) are available to assist applicants in Poinsett, Lonoke and Faulkner Counties as listed on the flyers listed below which includes locations as well as dates/hours of operations. CSRs will be able to answer questions and help disaster survivors complete their application.
  • General Flyer (Spanish)
  • General Flyer (English)
• The SBA also offers a Virtual Disaster Loan Outreach Center which will provide personalized assistance to business owners, homeowners, and renters. Applicants may call or email as indicated below. Virtual Disaster Loan Outreach Center, Monday – Friday (5 days/week), 8:00 a.m. – 4:30 p.m. PT, FOCWAssistance@sba.gov, (916) 735-1507. Please note SBA’s Disaster Loan Outreach Centers (DLOCs) in Faulkner, Lonoke and Poinsette Counties will be closing on Thursday, Dec. 14.  However, there is still time for applicants in need of one-on-one assistance from the SBA’s Customer Service Representatives in the DLOC locations
  • AR DLOC OPEN (English)
  • AR DLOC Open (Spanish)
• Applicants may apply online, receive additional disaster assistance information, and download applications at https://disasterloanassistance.sba.gov/

November 27, 2023 – State Disaster Assistance for homeowners or renters residing in Pulaski County.

July 6 – Update 4:00 pm: The North Little Rock Sanitation crews are working diligently to ensure that all yard waste and storm damage is being picked up as soon as possible. As you may already know, some areas of the city were hit harder than others and it requires more effort in those area to pick up the debris as fast as we would like too. But please be assured, we are making every effort to service each and every resident as quickly and as safely as possible. Your patience would be greatly appreciated.

July 5 – Update 3:45 pm: We have isolated the outage and were able to restore power to over 600 customers. The remaining 120+ customers will remain out until we repair the infrastructure damage cause by the downed tree. These repairs could take until nightfall or longer. We appreciate your patience! http://nlrelectric.com/outagecenter/outage/

July 5 – Update 2:45 pm: We currently have a circuit out due to a downed tree and a broken pole. We are working to re-route power to restore some customers before we begin infrastructure repair. Also, because of this outage, our phone payment system is currently not working. Online payments are still available. We currently have a large outage in the Downtown North Little Rock area. A lineman has been dispatched.

July 2 – Update 2:15 pm: ATTENTION: Our Outage Map is back!

Outage map: http://nlrelectric.com/outagecenter/outage/

Since its introduction, the NLRED Outage Map has been a critical tool for not only customer communications, but also in our outage restoration process. Unfortunately, it was during our department’s largest outage to date when the map started operating in a way it was not originally designed. Rest assured, NLRED never wants this to happen again and are taking the appropriate actions to hopefully make this a one-time event. We appreciate your patience and apologize for any inconveniences this may have caused.

Customers that have been assessed as “needing an electrician” will not appear on the Outage Map, only actual outages that need repaired/restored at this time by NLRED.

Thank you!

July 1 – Update 3:45 pm: ATTENTION: As of this afternoon, we have restored power to all customers that were able to receive electricity (no electrician needed).

If for some reason you are still without power, and not needing an electrician, we ask that you either call 501-975-8888 (Press 4 for after hours) or complete this form online: https://NLRED.formstack.com/forms/june_25_2023_storm.

Thank you and please share this information!

July 1 – Update 7:15 am: We are currently reporting around 75 outages in our service area. Over 20 of those are customers who will need to hire an electrician before we can restore their power. Some of those customers were not aware they needed to hire an electrician, so please visually check to see if your meter loop is damaged. ATTENTION: Do not go near any downed wire, attempt to make repairs, or touch any exposed wires.

If there is damage to your meter loop, the property owner will need to hire a licensed electrician before power can be restored. Click on the link below to find out if the damage is actually the property owner’s responsibility and the appropriate steps needed to restore power

.https://nlrelectric.com/replacing-repairing-electric-meter-loop/

June 30 – Update 1:15 pm: Total 122 Outages (15 Sherwood, 107 NLR)

June 30 – Update 11:30 am: Total 145 Outages (20 Sherwood, 125 NLR)

The City of North Little Rock has two sanitation trucks available for residents to dispose of food waste due to the power outage on Sunday, June 25. Both trucks will be available at the locations listed below until 3:00 pm this Saturday, July 1^st.

LOCATIONS:

• 6800 Indian Hills Drive – Indian Hill Elementary School on the south side parking lot of the school adjacent to Wigwam Street.
• 2105 Highway 161 in Rose City across the street from the Sonic drive-thru and on the same side of the street as the Family Dollar store.

June 30 – Update 8:30 am: Total 171 Outages (20 Sherwood. 151 NLR)

June 29 – Update 4:30 pm: 296 Outages (31 Sherwood, 265 NLR)

June 29 – Update 2:00 pm: 303 Outages (30 Sherwood, 273 NLR)

June 29 – Update 12:10 pm: 311 Outages (30 Sherwood, 281 NLR)

June 29 – Update 11:00 am: 350 Outages (51 Sherwood, 299 NLR)

June 29 – Update 10:30 am: 434 outages (74 Sherwood, 360 NLR)

• Cooling center is available at the North Little Rock Community Center at 2700 Willow Street
• After Sunday’s storms left the Indian Hills Kroger store in North Little Rock without power, they allowed the Arkansas Foodbank to rescue food from the coolers and freezers that was at risk of going bad. The Arkansas Foodbank was able to rescue 76,833 pounds of perishable food, including meat, dairy, eggs, and more. They are working to quickly distribute this food to support those who lost power in the recent storms. This food is available to anyone. — This food distribution is hosted by Vine and Village Little Rock and is available today at 6221 Colonel Glenn Road in Little Rock. Food provided by Indian Hills Kroger in North Little Rock.

June 29 – Update 9:30 am: 622 outages (104 Sherwood, 518 NLR)

June 29 – Update 8:09 am: 780 outages (104 Sherwood, 676 NLR)

June 28 – Update 4:15 pm: down to 1,557 outages

June 28 – Update 3:15 pm: down to 1,620 outages

June 28 – Update 1:15 pm: now down to 1,848 outages

June 28 – Update 11:30 am: Now down to 2,100 outages

June 28 – Update 9:30 am: We currently have around 2,300 outages. All circuits are back up, so this is unfortunately where the process will feel like its slowing down. We are now working all the ‘smaller’ outages (laterals, transformers, services lines, etc.). If all your neighbors have electricity, please report your outage at 501-975-8888 (Press 1) or use online outage form at nlrelectric.com/outage. It appears the biggest obstacle today will be the heat, for not only our employees, but also for our customers. We know it is hot, so we will continue to ask for your patience and understanding. We will continue to share cooling center locations when they are provided.

We will continue to work as quickly and safely as possible to ALL customers have been restored.

June 27 – Update 7:30 pm: We are down to 2,600 outages

June 27 – Update 2:30 pm: 90 more restored on Pawnee and Navajo Trail. Total of 3,500 outages
Two sanitation trucks will be available for residents for the disposal of food waste due to the power outage. Both trucks will be available until 3:00 pm this Friday afternoon at: 6800 Indian Hills Drive – Indian Hill Elementary School on the south side parking lot of the school adjacent to Wigwam Street.
2105 Highway 161 in Rose City across the street from the Sonic drive-thru and on the same side of the street as the Family Dollar store.

June 27 – Update 1:30 pm: 437 restored in the Kellogg Acres area

June 27 – Update 11:45 am: 110 restored on Landers Road; 70 restored near 38th and Crutcher

June 27 – Update 11:00am: 750 restored near Wewoka and Mission Road. Sanitation truck will be placed at Indian Hills Elementary School for residents to utilize for spoiled food.

June 27 – Update 9:30 am: Last night we restored around 1,500 customers (Levy, west of Pike to the river). 600 more customer received power this morning in the Indian Hills area. We currently have around 4,000 customers still without electricity. Throughout the day, several customers currently with power could see a short disruption in order for us to safely perform infrastructure repairs. Thank you again for your patience.

June 26 – Update 4:30 pm: A BIG THANK YOU to the employees at North Little Rock Electric Department! In less than 24 hours, they restored power to almost 20,000 customers! Please know NLR Electric, Jonesboro Electric, Bentonville Electric and several private contractors are working to restore power to the remaining 7,500 customers without power.

June 26 – Update 3:45 pm: Over 900outages were restored in Sherwood near the Harmon Recreation Center.
450 outages have been restored from 8th Street to 15th Street.
300 outages were restored in the North Hills/John F. Kennedy area and toward Club Road.

June 26 – Update 1:45 pm: Almost 500 outages restored in the Riverfront area.

June 26 – Update 1:30 pm: The City of North Little Rock has opened a Cooling Center for residents affected by the storm on Sunday, June 25, 2023 at the North Little Rock Community Center located at 2700 Willow Street. The Cooling Center will remain open throughout the evening for residents. Vending machines are available. Pets are allowed. Please call the Community Center at 501-791-8541 if you have questions regarding the Cooling Center.

June 26 – Update 11:30 am: Approximately 16,000 outages. (Numbers could fluctuate throughout the day.)
Some traffic lights are out. Placing temporary STOP signs and generators. 
We currently have 15 broken electrical poles.
Jonesboro and Bentonville Electric Departments are helping in our city.
Please be patient with electrical workers. They are working hard to restore power throughout our city.

June 26 – Update 10:45 am: Just restored 700 outages in Park Hill area.

June 26 – UPDATE 10:30 am: Just restored 714 outages near MacArthur Drive and Landski.

June 26 – UPDATE 9:30 AM: Last night 27,000 residents lost power. Thanks to the diligent work overnight of the NLR Electric

February 13, 2024 – SVOP-USA Disaster Services

DISASTER CASE MANAGEMENT SERVICES AVAILABLE FOR SURVIVORS OF MARCH 31 TORNADO

Survivors of the EF-3 tornado that impacted Pulaski County on March 31, 2023, may now apply for disaster case management through Disaster Service Corporation St. Vincent DePaul Disaster Case Management. Case Management for Disaster Recovery is a free service which pairs households with trained and qualified case managers. Case managers work one-on-one with individuals and families impacted by the tornado to identify remaining unmet needs and access available resources. Case managers are equipped to advocate on behalf of individuals and families with FEMA, Insurance companies, and the Small Business Administration (SBA), in addition to working closely with local organizations active in disaster recovery to provide survivors with other disaster related services and assistance.

Funded by the Arkansas Community Foundation and the Center for Disaster Philanthropy, this service is available now for eligible applicants. For more information or to apply, individuals should contact Pulaski-CrossARTornado@svdpdisaster.org or 800-668-0683.

From FEMA:

October 2023 – Recovery Efforts Six Months After March Tornado – On March 31, severe storms and tornadoes moved across the state of Arkansas, causing devastating damage to central Arkansas and the eastern half of the state. Six months later, the state of Arkansas and FEMA continue with recovery efforts.

September 13, 2023, DR-4698/Recovery Update 36
Key Messages:

• As of September 13, 3,591 applicants have been approved for disaster assistance through FEMA’s Individual Assistance (IA) Program. FEMA has approved more than $9.4 million to help Arkansas residents in Cross, Lonoke and Pulaski counties recover from the severe storms and tornadoes that occurred March 31.
• The deadline to apply for FEMA assistance was Monday, July 3.

View / Download PDF containing information and details about:

• Direct Housing
• Public Assistance
• Check your Application Status
• Small Business Administration
• Arkansas Recovery Website
• Social Media
• Major Disaster Declaration (April 2, 2023)
• FEMA Products (multiple links to News Releases and Fact Sheets

Previous FEMA Updates

Donate to NLR Relief

HelpArkansas.com

Contractor Requirements for Demolition

Contractor agrees to remove all structures and improvements from the premises including all secondary structures

Contractor agrees to ensure that all depressions and basements are filled with suitable material (dirt, rock, or concrete) and shall be properly compacted.  All concrete or masonry walls, concrete slabs, concrete or paved drives shall be removed to six (6) inches below grade.  Entire site shall have a minimum of six (6) inches of dirt cover to support grass.

Contractor shall obtain any and all permits or licenses required by local, state, or federal law, rule, or regulation, and shall notify all utility companies of said demolition to ensure all utilities are shut-off prior to commencement of demolition.  Protection of any fiber optic cable systems or other utilities is of extreme importance since any break could disrupt service to users resulting in residential and business interruption and loss of revenue and profits.  Contractor will take all reasonable steps to ensure no such disruptions occur.

Burns Park

February 20, 2024 – North Little Rock, Arkansas (February 20, 2024)…. The North Little Rock Parks and Recreation Department has worked diligently in Burns Park after the March 31 tornado. All of the roads have been repaired and will be open this Friday, February 23, 2024.

• click the image for a larger view of the map
• Now open on in Burns Park:
  • Covered Bridge
  • Archery Range
  • Little Log Cabin
  • Canoe/Kayak Launch
  • Playground by BMX
  • Dog Park (including restroom near the Dog Park)       
  • Disc Golf:  Eighteen (18) holes between Dog Park and Funland.
  • Multi-use trails
  • One Heart Park
  • Rocket slide 
  • Pavilions
  • DeJanis Boys High School Baseball Field
  • Girls High School Softball Field
  • Softball Complex
  • Baseball complex    
  • Soccer Complex
  • Roads:
    • Joe K Poch Road (all)
    • Arlene Laman Drive
    • Funland Drive
    • Military Road
    • Championship Drive
    • Tournament Drive
    • Soccer Avenue
    • Goalie Road
    • Catfish Road
• Visitors are asked to stay out of areas closed for their safety as we work toward reopening these areas:
  • Funland, RV Park/Campground, and Lookout Road will remain closed to the public while plans are made for the future. 

BEWARE OF DISASTER SCAMMERS

Arkansans should: 

• Obtain more than one estimate.
• Demand references from contractors and check them.
• Let a contractor pressure you into hiring them.
• Never sign a contract with blanks “to be filled in later.”
• Never pay a contractor in full until the work is finished.
• Never let a contractor discourage you from contacting your insurance company.
• Be sure you review and understand all documents sent to your insurance company.
• Arkansans who want to report concerns can contact the attorney general’s office at (800) 482-8982.

Broadcast stories:

• KATV – Waiting game: North Little Rock anxiously awaits FEMA aid for tornado-ravaged Burns Park (Sept. 20, 2023)
• KTHV – North Little Rock residents brainstorm how to bolster disaster response (August 29, 2023)