Severe Weather Response

July 6 – Update 4:00 pm: The North Little Rock Sanitation crews are working diligently to ensure that all yard waste and storm damage is being picked up as soon as possible. As you may already know, some areas of the city were hit harder than others and it requires more effort in those area to pick up the debris as fast as we would like too. But please be assured, we are making every effort to service each and every resident as quickly and as safely as possible. Your patience would be greatly appreciated.

July 5 – Update 3:45 pm: We have isolated the outage and were able to restore power to over 600 customers. The remaining 120+ customers will remain out until we repair the infrastructure damage cause by the downed tree. These repairs could take until nightfall or longer. We appreciate your patience! http://nlrelectric.com/outagecenter/outage/

July 5 – Update 2:45 pm: We currently have a circuit out due to a downed tree and a broken pole. We are working to re-route power to restore some customers before we begin infrastructure repair. Also, because of this outage, our phone payment system is currently not working. Online payments are still available. We currently have a large outage in the Downtown North Little Rock area. A lineman has been dispatched.

July 2 – Update 2:15 pm: ATTENTION: Our Outage Map is back!

Outage map: http://nlrelectric.com/outagecenter/outage/

Since its introduction, the NLRED Outage Map has been a critical tool for not only customer communications, but also in our outage restoration process. Unfortunately, it was during our department’s largest outage to date when the map started operating in a way it was not originally designed. Rest assured, NLRED never wants this to happen again and are taking the appropriate actions to hopefully make this a one-time event. We appreciate your patience and apologize for any inconveniences this may have caused.

Customers that have been assessed as “needing an electrician” will not appear on the Outage Map, only actual outages that need repaired/restored at this time by NLRED.

Thank you!

July 1 – Update 3:45 pm: ATTENTION: As of this afternoon, we have restored power to all customers that were able to receive electricity (no electrician needed).

If for some reason you are still without power, and not needing an electrician, we ask that you either call 501-975-8888 (Press 4 for after hours) or complete this form online: https://NLRED.formstack.com/forms/june_25_2023_storm.

Thank you and please share this information!

July 1 – Update 7:15 am: We are currently reporting around 75 outages in our service area. Over 20 of those are customers who will need to hire an electrician before we can restore their power. Some of those customers were not aware they needed to hire an electrician, so please visually check to see if your meter loop is damaged. ATTENTION: Do not go near any downed wire, attempt to make repairs, or touch any exposed wires.

If there is damage to your meter loop, the property owner will need to hire a licensed electrician before power can be restored. Click on the link below to find out if the damage is actually the property owner’s responsibility and the appropriate steps needed to restore power

.https://nlrelectric.com/replacing-repairing-electric-meter-loop/

June 30 – Update 1:15 pm: Total 122 Outages (15 Sherwood, 107 NLR)

June 30 – Update 11:30 am: Total 145 Outages (20 Sherwood, 125 NLR)

The City of North Little Rock has two sanitation trucks available for residents to dispose of food waste due to the power outage on Sunday, June 25. Both trucks will be available at the locations listed below until 3:00 pm this Saturday, July 1^st.

LOCATIONS:

• 6800 Indian Hills Drive – Indian Hill Elementary School on the south side parking lot of the school adjacent to Wigwam Street.
• 2105 Highway 161 in Rose City across the street from the Sonic drive-thru and on the same side of the street as the Family Dollar store.

June 30 – Update 8:30 am: Total 171 Outages (20 Sherwood. 151 NLR)

June 29 – Update 4:30 pm: 296 Outages (31 Sherwood, 265 NLR)

June 29 – Update 2:00 pm: 303 Outages (30 Sherwood, 273 NLR)

June 29 – Update 12:10 pm: 311 Outages (30 Sherwood, 281 NLR)

June 29 – Update 11:00 am: 350 Outages (51 Sherwood, 299 NLR)

June 29 – Update 10:30 am: 434 outages (74 Sherwood, 360 NLR)

• Cooling center is available at the North Little Rock Community Center at 2700 Willow Street
• After Sunday’s storms left the Indian Hills Kroger store in North Little Rock without power, they allowed the Arkansas Foodbank to rescue food from the coolers and freezers that was at risk of going bad. The Arkansas Foodbank was able to rescue 76,833 pounds of perishable food, including meat, dairy, eggs, and more. They are working to quickly distribute this food to support those who lost power in the recent storms. This food is available to anyone. — This food distribution is hosted by Vine and Village Little Rock and is available today at 6221 Colonel Glenn Road in Little Rock. Food provided by Indian Hills Kroger in North Little Rock.

June 29 – Update 9:30 am: 622 outages (104 Sherwood, 518 NLR)

June 29 – Update 8:09 am: 780 outages (104 Sherwood, 676 NLR)

June 28 – Update 4:15 pm: down to 1,557 outages

June 28 – Update 3:15 pm: down to 1,620 outages

June 28 – Update 1:15 pm: now down to 1,848 outages

June 28 – Update 11:30 am: Now down to 2,100 outages

June 28 – Update 9:30 am: We currently have around 2,300 outages. All circuits are back up, so this is unfortunately where the process will feel like its slowing down. We are now working all the ‘smaller’ outages (laterals, transformers, services lines, etc.). If all your neighbors have electricity, please report your outage at 501-975-8888 (Press 1) or use online outage form at nlrelectric.com/outage. It appears the biggest obstacle today will be the heat, for not only our employees, but also for our customers. We know it is hot, so we will continue to ask for your patience and understanding. We will continue to share cooling center locations when they are provided.

We will continue to work as quickly and safely as possible to ALL customers have been restored.

June 27 – Update 7:30 pm: We are down to 2,600 outages

June 27 – Update 2:30 pm: 90 more restored on Pawnee and Navajo Trail. Total of 3,500 outages
Two sanitation trucks will be available for residents for the disposal of food waste due to the power outage. Both trucks will be available until 3:00 pm this Friday afternoon at: 6800 Indian Hills Drive – Indian Hill Elementary School on the south side parking lot of the school adjacent to Wigwam Street.
2105 Highway 161 in Rose City across the street from the Sonic drive-thru and on the same side of the street as the Family Dollar store.

June 27 – Update 1:30 pm: 437 restored in the Kellogg Acres area

June 27 – Update 11:45 am: 110 restored on Landers Road; 70 restored near 38th and Crutcher

June 27 – Update 11:00am: 750 restored near Wewoka and Mission Road. Sanitation truck will be placed at Indian Hills Elementary School for residents to utilize for spoiled food.

June 27 – Update 9:30 am: Last night we restored around 1,500 customers (Levy, west of Pike to the river). 600 more customer received power this morning in the Indian Hills area. We currently have around 4,000 customers still without electricity. Throughout the day, several customers currently with power could see a short disruption in order for us to safely perform infrastructure repairs. Thank you again for your patience.

June 26 – Update 4:30 pm: A BIG THANK YOU to the employees at North Little Rock Electric Department! In less than 24 hours, they restored power to almost 20,000 customers! Please know NLR Electric, Jonesboro Electric, Bentonville Electric and several private contractors are working to restore power to the remaining 7,500 customers without power.

June 26 – Update 3:45 pm: Over 900outages were restored in Sherwood near the Harmon Recreation Center.
450 outages have been restored from 8th Street to 15th Street.
300 outages were restored in the North Hills/John F. Kennedy area and toward Club Road.

June 26 – Update 1:45 pm: Almost 500 outages restored in the Riverfront area.

June 26 – Update 1:30 pm: The City of North Little Rock has opened a Cooling Center for residents affected by the storm on Sunday, June 25, 2023 at the North Little Rock Community Center located at 2700 Willow Street. The Cooling Center will remain open throughout the evening for residents. Vending machines are available. Pets are allowed. Please call the Community Center at 501-791-8541 if you have questions regarding the Cooling Center.

June 26 – Update 11:30 am: Approximately 16,000 outages. (Numbers could fluctuate throughout the day.)
Some traffic lights are out. Placing temporary STOP signs and generators. 
We currently have 15 broken electrical poles.
Jonesboro and Bentonville Electric Departments are helping in our city.
Please be patient with electrical workers. They are working hard to restore power throughout our city.

June 26 – Update 10:45 am: Just restored 700 outages in Park Hill area.

June 26 – UPDATE 10:30 am: Just restored 714 outages near MacArthur Drive and Landski.

June 26 – UPDATE 9:30 AM: Last night 27,000 residents lost power. Thanks to the diligent work overnight of the NLR Electric

From FEMA:

September 13, 2023, DR-4698/Recovery Update 36
Key Messages:

• As of September 13, 3,591 applicants have been approved for disaster assistance through FEMA’s Individual Assistance (IA) Program. FEMA has approved more than $9.4 million to help Arkansas residents in Cross, Lonoke and Pulaski counties recover from the severe storms and tornadoes that occurred March 31.
• The deadline to apply for FEMA assistance was Monday, July 3.

View / Download PDF containing information and details about:

• Direct Housing
• Public Assistance
• Check your Application Status
• Small Business Administration
• Arkansas Recovery Website
• Social Media
• Major Disaster Declaration (April 2, 2023)
• FEMA Products (multiple links to News Releases and Fact Sheets

Previous FEMA Updates

Donate to NLR Relief

HelpArkansas.com

Contractor Requirements for Demolition

Contractor agrees to remove all structures and improvements from the premises including all secondary structures

Contractor agrees to ensure that all depressions and basements are filled with suitable material (dirt, rock, or concrete) and shall be properly compacted.  All concrete or masonry walls, concrete slabs, concrete or paved drives shall be removed to six (6) inches below grade.  Entire site shall have a minimum of six (6) inches of dirt cover to support grass.

Contractor shall obtain any and all permits or licenses required by local, state, or federal law, rule, or regulation, and shall notify all utility companies of said demolition to ensure all utilities are shut-off prior to commencement of demolition.  Protection of any fiber optic cable systems or other utilities is of extreme importance since any break could disrupt service to users resulting in residential and business interruption and loss of revenue and profits.  Contractor will take all reasonable steps to ensure no such disruptions occur.

Burns Park

The City of North Little Rock has made great strides in their cleanup efforts and debris removal on streets, in neighborhoods and throughout Burns Park.

• click the image for a larger view of the map
• The Golf Course is OPEN and tee times can be made by calling 501-906-6400.
  The Youth Baseball Complex is OPEN with access to and from only using Joe K Poch Road.
• Hospitality House and Heritage Room are OPEN for rentals by calling 501-791-8537.
• Pavilion 9 and Shelby Smith Pavilion are OPENfor rentals by calling 501-791-8537.
• The Arkansas River Trail is OPEN.
  • The area adjacent to the river trail near the soccer fields is off limits for cyclists and foot traffic. 
  • Security will be present near the trail to keep everyone ON THE TRAIL. 
• The Tennis Center is OPEN.
• The Dog Park is OPEN.
• All other areas of the park, including, but not limited to, Funland, RV Park and Campground, Soccer Complex, pavilions, all trails (equestrian, bicycle, hiking), BMX track, Disc Golf Course, playgrounds, etc. are still closed until further notice. 

BEWARE OF DISASTER SCAMMERS

Arkansans should: 

• Obtain more than one estimate.
• Demand references from contractors and check them.
• Let a contractor pressure you into hiring them.
• Never sign a contract with blanks “to be filled in later.”
• Never pay a contractor in full until the work is finished.
• Never let a contractor discourage you from contacting your insurance company.
• Be sure you review and understand all documents sent to your insurance company.
• Arkansans who want to report concerns can contact the attorney general’s office at (800) 482-8982.

Broadcast stories:

• KATV – Waiting game: North Little Rock anxiously awaits FEMA aid for tornado-ravaged Burns Park (Sept. 20, 2023)
• KTHV – North Little Rock residents brainstorm how to bolster disaster response (August 29, 2023)