The North Little Rock Fire Department consists of four main divisions:
Chief Murphy is a 40 year veteran of the fire service who began his career in 1974 at Apopka Florida Fire Department, where he served as a Firefighter, Engineer, Paramedic and Company Officer.
From 1982 – 2007 he served at Orange County Florida Fire Rescue as a Firefighter, Paramedic, Company Officer and Incident Command Training Officer, where he credentialed Chief Officers. He has also been deployed on many Type I and Type II disasters throughout the United States, serving as Operations Chief, Incident Commander, and in other capacities.
He was the co-founder of ComandSim™ and Sims U Share ™, an interactive software utilized to train first responders.
Before coming to North Little Rock, Chief Murphy was the President and CEO of NIMS Tactical Simulations, providing officer training and fire service consulting internationally.
Assistant Chief - Chief Gerald Tucker - (501) 340-5383
Chief Tucker is a 27 year veteran of the fire service. He has been both a paid and volunteer firefighter. His duties as Assistant Chief are to assist the Chief of the Department in day to day operations and fill in as Chief in the Chief's absence. He served as the Fire Department's Training Captain for 16 years before being promoted to Assistant Chief.
Training Captain - Captain Billy Jones - (501) 340-5386
Captain Jones supervises all phases of training, ensuring that fire department members are properly trained in fire suppression, rescue operations and Hazardous Materials Response. Captain Jones also serves as the Health and Welfare Officer for the department and as point of contact for the Citizens Fire Academy. He is a licensed Paramedic and Fire Instructor. Captain Jones is the department's principal grant writer, securing over two million dollars in grants over the past four years.
Staff Captain - Captain Ricky Cranford, (501) 340-5410
Captain Cranford oversees the daily administrative duties of the NLRFD and serves as its GIS coordinator and Haz-Mat Coordinator. He researches and applies for grants and oversees the purchasing program. Captain Cranford also manages the Department’s computer network.
Administrative Secretary - Cindy Yancey, (501) 340-5378
Cindy has been with the NLRFD since November 1998. She serves as both the Fire Chief’s assistant and the HR and payroll contact for NLRFD personnel.
Sr. Office Assistant - Peggy Borel, (501) 340-5377
Peggy serves as the NLRFD’s receptionist answering all incoming phone calls and welcoming visitors to the Administration Offices at Central Fire Station. She issues all fire reports, handles all accounts payable/receivables, travel and education accommodations and arrangements, and is responsible for all uniform purchasing.
Fire Marshal's Office
The Fire Marshal’s Office (FMO) is located in the Police and Fire Training Building at 2400 Willow St. and is responsible for enforcing fire code requirements, including representing the Fire Department at Planning Commission and Subdivision Committee meetings and conducting on-site inspections to ensure fire code compliance for new construction and remodels. The FMO conducts investigations to determine cause and origin of fires. The FMO investigates arson and pursues criminal prosecution in conjunction with the NLR Detective's Office. The FMO is responsible for review of construction, alarm and sprinkler plans. It issues burn permits and coordinates public fire prevention programs and public relations. The office reviews all public relations requests and oversees the Public Information Officer duties.
Fax: (501) 812-5944
Fire Marshal - Chief John Pflasterer (501) 812-5940
Chief Pflasterer was hired by the city in 1995. He has a Bachelor’s of Science Degree in Public Safety. He is a Paramedic, Certified Law Enforcement Officer, Hazardous Materials Technician, Fire Investigator and Fire Code Inspector. He has served as a Firefighter, Driver, Training Officer, Staff Officer and has worked for six years in the Fire Marshal’s Office. He is currently the Public Information Officer for the Department. Chief Pflasterer is a military veteran, serving a total of 23 years in the U.S. Army and Arkansas Army National Guard.
Assistant Fire Marshal - Captain David Wilson, (501) 812-5941
Captain Wilson was hired by the Fire Department in 1994. He has promoted through the ranks and has served as a Firefighter, Lieutenant and Captain. He has served his community as both a paid and volunteer firefighter. David is a licensed Paramedic, Law Enforcement Officer, Fire Investigator and Code Inspector. He brings with him years of construction experience.
Deputy Fire Marshal - Lieutenant Dustin Free (501) 812-5942
Lieutenant Free was hired by the Fire Department in 1999. He is a certified Law Enforcement Officer, Fire Investigator and Code Inspector. Lt. Free brings with him many years of firefighting experience as a paid municipal firefighter and also as a volunteer firefighter.
Public Information Office
Chief John Pflasterer and Lieutenant Billy Jones serve as NLRFD’s Public Information Officers (PIO). They are responsible for disseminating information to the public and the media.
Phone: (501) 812-5940 or e-mail firstname.lastname@example.org
Phone (501) 340-5386 or e-mail email@example.com
Three Battalion Chiefs command their respective crews. Each shift consists of 11 stations and 13 units. Battalion Chiefs direct and supervise the fire fighting force, including emergency incidents involving structure fires, hazardous materials response, river incidents, vehicle accidents, emergency medial response and lifesaving rescue work. Each Battalion Chief brings with them many years of emergency and management experience.
A Crew Battalion Chief - Alfred Cerrato
Chief Cerrato is a 36 year veteran of the NLRD. He has an Associate's Degree in Fire Science and is a certified Emergency Medical Technician. Chief Cerrato has been a Battalion Chief since 2006.
B Crew Battalion Chief - Phil Pounders
Chief Pounders began his Fire Department career in 1985. He was promoted to Battalion Chief in 2009. He has certifications for Chief Fire Officer, Public Information Officer, Safety Officer, EMT, and Hazmat Tech. He is also a Type 3 Safety Officer with the Arkansas All-Hazard Incident Management Team. Chief Pounders developed the Fire Department’s Citizen’s Fire Academy - the first in the State. He has a Bachelor of Arts degree from Ouachita Baptist University in Business Administration and in Economics. He is also a licensed carpenter.
C Crew Battalion Chief - Roger Robinson
Chief Robinson has been in the fire service since 1988. He is an original member of the NLRFD Special Operation's Team. He is an active member of the Arkansas Crisis Response Team and a member of the International Association of Fire Chiefs. He is a graduate of the University of Central Arkansas, graduating with a Bachelor's Degree in Business Administration.
Phone: (501) 340-5377